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Frequently asked questions
Booking & Availability
Packages & Your Character Experience
Characters & Performers
Preparing for Your Party
Changes Rescheduling & Policies
Weather & Outdoor Events
Payments & Retainers
More About Our Experiences
We recommend booking at least one month in advance whenever possible, especially if you have your heart set on a specific character, date, or time. Reservations may be made up to four months in advance.Planning something a little more last-minute? Don’t be afraid to ask! We can sometimes accommodate last-minute celebrations depending on performer availability.
Booking your magical visit is easy! Simply select your preferred party package, character, date, and available time through our online booking system.Once your reservation is completed, you’ll receive confirmation and additional information to help you prepare for your character’s visit.Your reservation is not considered confirmed until the booking process has been completed.
Booking your magical visit is easy! Simply select your preferred party package, character, date, and available time through our online booking system.Once your reservation is completed, you’ll receive confirmation and additional information to help you prepare for your character’s visit.Your reservation is not considered confirmed until the booking process has been completed.
Yes, when availability allows!Our performers’ schedules are carefully coordinated in advance, so we cannot guarantee last-minute availability. However, if your celebration is coming up soon, it never hurts to check.For the widest selection of characters and times, we recommend reserving at least one month in advance.
We proudly bring our magic throughout the Greater Phoenix Valley and surrounding areas.We can also travel beyond the Valley to destinations throughout Arizona, including areas such as Tucson and Flagstaff. Additional travel fees may apply depending on the location of your event.If you’re unsure whether we travel to your area, please reach out before booking and we’ll be happy to help.




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